Error NOTICE: Customer Service Support will be closed from 21-25 December 2020 for the holiday. Order processing will resume on 26 December 2020.

Shipping & Returns

Within 30 days of your purchase, items can be returned to Champion Falcon for a refund. There is a 20% restocking fee imposed on all goods returned for a refund! In-Store Credits can be issued in the full amount less shipping charges! Shipping charges are always non-refundable! Customer is responsible for providing a valid shipping address. Any address correction fees charged to Champion Falcon by UPS or FedEx will be passed on to the customer's form of payment from the original transaction.

Either way, it's necessary to obtain a Return Materials Authorization (RMA) number from Champion Falcon. Obtaining an RMA number ensures that the return process is handled efficiently and that credits are issued in a timely manner.

Within 30 days of receipt of items purchased from Champion Falcon, customers may choose to return:

  • Any new item in original packaging and original/unused condition.
  • Any used Core, as long as it is shipped in the box that contained the new product.
  • Any item received in a damaged or defective condition.
  • Any item received in error. If an item is received in error and is not returned in a timely manner, the customer will be charged full price for the item.

Goods Not Accepted for a Return

  • If you purchase a product and find it doesn't fit due to any modification to the car from stock (ie. Engine Swap, Transmission Swap).
  • No return on electrical parts, used parts, rebuilt carburetors, books, special order items, or items we disclaim in advance.
  • If you install the item(s), it will be deemed un-returnable.
Obtaining a Return Materials Authorization Number 
When you plan to return items via FedEx to Champion Falcon, it's necessary to obtain a Return Materials Authorization (RMA) number. RMA numbers help us process returns quickly and efficiently. Please call toll free 1-855-832-6743 or go here Contact Us for your RMA number request. Please include the reason for the return, date the order was placed, your order number, name, phone number, and shipping address.
Damage Claim Process
In all cases, Champion Falcon pre-inspects all products for damages prior to shipping. If you receive a package that has been damaged, if the opportunity persists, please notify the driver prior to the driver leaving. This will speed up the damage claim process and in some cases; they will not even accept the claim without the damage notation from the driver. It's best to open the package in front of the driver. We insure the products full value and it is the responsibility of the carrier to reimburse you for the losses. Damage claim losses are not Champion Falcon's responsibility. Please keep the product in the original condition in which you receive it for investigation by the freight company responsible. This includes the item itself and all packaging materials. The claim cannot be paid if the packaging is not present! Please call the carrier to get the process started for a claim. Express to the carrier that you have a damage claim on a package you received.
When Your Non-Freight Products/Packages Arrives
Upon receipt of your non-freight product/packages, you have 24 hours to inspect your non-freight packages for accuracy and/or damages. Any variations from your order should be noted, and Champion Falcon should be contacted immediately if things do not match. After that time, it is perceived that you have received your order as ordered, without damages or omission of any product.
Returning Items to 
Simply take your package to any location that has regularly scheduled FedEx pick-ups. You may want to check with your place of employment to see if they have regular FedEx pick-ups. Or, you can call 1-800-GO-FEDEX (1-800-463-3339) or visit the FedEx website at As long as your return address label is attached and the RMA number is included, it will insure the prompt and efficient handling of your return. Please note, you must insure the item with FedEx for the total amount of the sale!
"Truck Freight"

On large items deemed "Truck Freight” the bill for freight will be paid for prior to processing your order. This is due to the fact that there is no current way to pre-calculate the truck freight charges via the Internet! You will be making payment to Champion Falcon by calling toll free 1-855-832-6743. Any claim to damaged products must be taken up with the freight company. They have internal claim offices for this matter. You must inspect all packages prior to signing for the delivery. Any damage found after the fact will lose their right for a claim. This must be in the presence of the driver and the driver will provide a claim form that will be processed by the freight company.

"Shipping Charges"

Shipping charges are, in all cases, the complete responsibility of the customer and Champion Falcon will not be liable in any case for shipping charges incurred by the customer. This includes both from the origin to the customer and from the customer to the origin. We handle international orders and and can ship to your export company of choice to have your items sent overseas. We can also ship small items with our flat rate boxes to just about anywhere in the world. Most overseas shipping costs are paid by the customer to the shipping company. We don't accept these payments. The only shipping payments we accept is for any ground shipping from our warehouses to your export company of choice.

Credit and Return Shipping Costs 
Upon receipt of your returned item, you will be issued credit for the original purchase price and applicable sales tax. Core credits will also be processed within 15 business days.

If the reason for your return was caused by Champion Falcon or one of our business partners (i.e., damaged or defective items, wrong part shipped), we will cover the freight charges on the replacement items. All other returns (i.e., didn't want, doesn't like) will be limited to the invoiced purchase price of the unit(s) less a 20% restocking fee, and less packaging and/or shipping charges. In-store credits can be issued for the full purchase price of the goods, less packaging and/or shipping charges. All in-store credits issued are good for 10 days from the issue date of the credit. After 10 days, a refund will be issued less the 20% restocking fee. So we suggest using any credits immediately.
Returning Used Cores 
If you have paid a core charge for an item purchased from Champion Falcon, you are eligible for core credit upon return of the old core unit. Used cores can be returned at any time provided the replacement parts were purchased at Champion Falcon and that they are shipped back in the box you received with the new product.

You can return used cores by shipping via FedEx to Champion Falcon or to Champion Falcon partners for a refund of core charges. Either way, you must first obtain a Return Materials Authorization (RMA) number. Be sure to state "used core" as the reason for your return.

Before returning your core, be sure to drain fluids from the core and place it in a plastic bag to prevent leakage. Then pack it in the box that contained the new part you purchased from Champion Falcon.

If you have any questions about Champion Falcon's Return Policy, please contact a Customer Support representative.
Contact Us
Thank you for shopping with Champion Falcon

Disclaimer: Champion Falcon is not affiliated with Dynacorn International Incorporated or the Ford Motor Corporation. All products containing or displaying the Falcon or Ford brand are licensed by Ford through their respective manufacturer. All products herein are reproductions and not directly or indirectly affiliated with Ford unless noted. Champion Falcon is a division of Champion Auto Group and operates as an extension of Champion Auto Group.

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